1. General Shipping Information
Feruzantrade UG is committed to delivering high-quality audio products efficiently and securely. This transportation policy outlines the shipping methods, delivery times, costs, and conditions for all orders placed through our website.
2. Shipping Destinations
We currently ship to multiple countries worldwide. If your country is not listed at checkout, please contact us at Feruzantrade@outlook.de to inquire about shipping availability.
3. Processing Time
- Orders are typically processed within [X] business days after payment confirmation.
- Processing time may vary during peak seasons, holidays, or due to unforeseen circumstances.
4. Shipping Methods & Estimated Delivery Times
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | [X] – [X] business days |
| Express Shipping | [X] – [X] business days |
| International Shipping | Varies by location |
- Delivery times are estimates and may be affected by customs clearance, carrier delays, or external factors beyond our control.
5. Shipping Costs
- Shipping costs vary based on the destination, shipping method, and order weight.
- The exact shipping fee will be calculated at checkout.
- Free shipping may be available for certain orders or promotions.
6. Order Tracking
- Once your order is shipped, a tracking number will be provided via email.
- You can track your order through the carrier’s website using the tracking information provided.
7. Customs Duties & Taxes
- International shipments may be subject to customs duties, taxes, or import fees imposed by the destination country.
- Customers are responsible for any additional charges that may apply upon delivery.
8. Lost or Delayed Shipments
- If your order is delayed beyond the estimated delivery time, please contact us at Feruzantrade@outlook.de for assistance.
- If your package is lost in transit, we will work with the shipping carrier to resolve the issue.
9. Damaged Shipments
- If your package arrives damaged, please take photos of the damaged packaging and product and contact us within [X] days of delivery for assistance.
10. Contact Us
If you have any questions regarding our transportation policy, please reach out to us at:
📧 Email: Feruzantrade@outlook.de
📞 Phone: +49 163 4136146